Privacy policy.

What we collect

When you send an enquiry, request a quote, or use Build Your Own, we collect the details you give us: your name, contact details, property location, and the building configuration you created. If you become a customer, we also hold your order, delivery and payment records.

How we use it

To answer your enquiry, prepare your quote, deliver and install your building, and support you afterwards. We do not sell or rent your information to anyone. We share it only with the people needed to deliver your order (for example freight and installation contractors), and only what they need.

Where it lives

Enquiries go to our own mailbox and business systems. Customers who use the order portal have their order information held in our portal, protected by individual logins.

Website chat

If you use the chat on this website, your messages are processed by our AI service provider to generate answers, and may be processed outside Australia, including in the United States. We do not keep your chat unless you ask us to contact you, in which case we keep your name, contact details and what you asked, so our team can follow up.

Your choices

You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it where the law allows. Email admin@elitemanufacturing.com.au or call 0420 251 550.

Cookies

This site stores your theme preference and, if you build a quote, your configuration in your own browser so it survives the trip to the contact page. If you use the chat, the conversation is kept in your browser until you close the tab. We do not run third-party advertising trackers.